---
title: Move over from Mail Mint, FluentCRM, EDD, WooCommerce or AffiliateWP
description: Copy contacts from Mail Mint or FluentCRM, or turn shop customers and affiliates into contacts, and keep a list up to date with live sync.
url: "https://hiveplugins.com/docs/hive-mail-move-from-another-plugin/"
updated: "2026-10-28"
category: Hive Mail
---

# Move over from Mail Mint, FluentCRM, EDD, WooCommerce or AffiliateWP

The **From a plugin** tab reads another plugin's data on your site and copies it into Hive Mail. It only reads: nothing in the other plugin is changed. The data must be in this site's database (the plugin can be inactive, if its tables are still there). For a full FluentCRM move, see [Migrate from FluentCRM](/docs/hive-mail-migrate-from-fluentcrm/).

## Choose a source

1. Go to **Audience** > **Import / Export** and open **From a plugin**.
2. A card appears for each source that has data: **Mail Mint**, **FluentCRM**, **Easy Digital Downloads**, **WooCommerce** or **AffiliateWP**, with a badge and a count.
3. Press **Import from**. If nobody is there yet, the button reads **Set up live sync**.

![The From a plugin tab with cards for two plugins, showing counts and status badges.](https://hiveplugins.com/wp-content/uploads/2026/10/hivemail-audience-migrate-sources-01.webp)

| Source | What becomes a contact | Status they arrive with | Default list |
| --- | --- | --- | --- |
| Mail Mint, FluentCRM | Contacts, with lists, tags and custom fields | Their own statuses | The lists and tags they have |
| Easy Digital Downloads | Customers, one per email | You choose | Customers |
| WooCommerce | Everyone who placed an order, one per billing email, guests included | You choose | Customers |
| AffiliateWP | Affiliates (user email, else payment email) | You choose | Affiliates |

## Copy contacts from Mail Mint or FluentCRM

1. Under **Which contacts**, tick the statuses to bring over (at least one). People who opted out, bounced or marked spam come over as Unsubscribed.
2. Under **Also bring over**, keep **Custom fields** ticked. Tick **Address and birthday** to also create City, State, Address line 1 and 2, Postal code and Date of birth as custom fields (off by default).
3. Under **Lists** and **Tags**, tick what to recreate (**Select all** or **None**). Existing names are reused.
4. Choose how to handle duplicates and whether you confirm permission, as in the [CSV import](/docs/hive-mail-import-contacts-from-csv/).
5. Press **Preview**. It shows **New contacts**, **Updated**, **Already here**, **Rejected**, what each status becomes, and what will be created in Hive Mail.
6. Press **Copy N contacts from**.

Status mapping: subscribed, active and confirmed become Subscribed (only with your permission tick, otherwise Pending); pending and unconfirmed become Pending; transactional stays Transactional; unsubscribed, opted out, bounced, cleaned, complained and spam become Unsubscribed. The original added date is kept. A value that does not fit its new custom field is dropped and counted; the contact is kept.

![The preview for a copy, with the status mapping and the lists, tags and fields to be created.](https://hiveplugins.com/wp-content/uploads/2026/10/hivemail-audience-migrate-preview-02.webp)

## Bring in shop customers or affiliates

1. Press **Import from WooCommerce**, **Easy Digital Downloads** or **AffiliateWP**.
2. Under **Add them to this list**, choose **Create a new list** or an existing one. Optionally add tags under **Give them these tags**.
3. For AffiliateWP, tick which statuses to bring (Active, Pending, Inactive, Rejected).
4. Under **What new contacts become**, choose **Transactional** (order and account emails only, never campaigns; recommended for customers), **Pending** or **Subscribed**. Subscribed needs your permission tick, otherwise they arrive as Pending.
5. Press **Preview**, then **Copy N contacts from**.

![The WooCommerce import screen with the list picker, tag picker and the choices for what new contacts become.](https://hiveplugins.com/wp-content/uploads/2026/10/hivemail-audience-migrate-woocommerce-03.webp)

## Keep a list up to date (live sync)

Switch on **Keep this list up to date** while importing. New customers or affiliates are then added to the list automatically with the same status and tags: when an Easy Digital Downloads purchase completes, a WooCommerce order reaches Processing or Completed, or an AffiliateWP affiliate is created or changes status. If nobody is there yet, press **Turn on live sync**. To stop, press **Turn off** in the "Live sync is on" strip on the card; **Change live sync** lets you choose again. A live sync failure is logged and never reaches your shop's checkout.

Contacts get the source `migration` (other email plugins), `edd`, `woocommerce` or `affiliatewp`. An existing contact keeps its status; sync only adds them to the list and tags. At the end, press **Download the rows that were not copied** for failures.

> **Warning:** Do not tick the permission box unless these people agreed to be emailed.

This is information, not legal advice.

Next: [Contact statuses](/docs/hive-mail-contact-statuses/), [Import errors and how to fix them](/docs/hive-mail-import-errors/).