---
title: A scheduled campaign did not go out
description: "Why a scheduled campaign started late or not at all: a late scheduler, the wrong timezone, a draft that was never scheduled, or slow sending."
url: "https://hiveplugins.com/docs/hive-mail-scheduled-campaign-did-not-go-out/"
updated: "2026-10-28"
category: Hive Mail
---

# A scheduled campaign did not go out

The campaign is still **Scheduled** after its time, or it started hours late. The **Campaigns** list may show "Scheduled campaigns are not going out" (red) or "Scheduled campaigns may go out late" (amber) with a **Fix this** button. Causes, most likely first:

1. **The scheduler is late or stopped.** A once-a-minute job starts campaigns whose time has passed.

   1. Open **Settings > Scheduler** and read the status: "The scheduler is running", "...running late" or "...not running".
   2. Click **Run the scheduler now**. If the campaign starts, this was the cause.
   3. Set up a real cron: open **Set up a real cron**, pick your host (**Hostinger (hPanel)**, **cPanel**, **Any other host**, **WP-CLI worker** or **A local site**), follow the steps, then click **Check again**. **Runs in the last hour** should be near 60.

   ![The Scheduler tab with the amber status box "The scheduler is running late" and the facts grid](https://hiveplugins.com/wp-content/uploads/2026/10/hivemail-troubleshoot-scheduler-late-03.webp)

   If **Site can call itself** shows **Failed**, a firewall, site-wide password, maintenance plugin or SSL problem blocks WordPress's cron. Fix it, or run `wp hivemail worker` from a server cron ([WP-CLI commands](/docs/hive-mail-wp-cli-commands/)). See [Scheduled sending and cron](/docs/hive-mail-scheduled-sending-and-cron/).
2. **The timezone is wrong.** Campaigns use the site's timezone. Check the timezone in WordPress's own **Settings > General** (not the Hive Mail tab). If needed, click **Back to draft** on the campaign, fix the timezone and schedule again.
3. **It was never scheduled.** It may still be a **Draft** (finish the wizard to **Review**), blocked by a red checklist item (subject, sender, content or business address), **Paused** (use **Resume**) or **Cancelled** (use **Duplicate**). See [Schedule, pause, resume, cancel and duplicate a campaign](/docs/hive-mail-schedule-pause-resume-cancel/).
4. **It started on time but is slow.** **Settings > Sending > Sending speed** may be **Manual** with a low limit. See [Emails are not sending](/docs/hive-mail-emails-are-not-sending/).

> **Tip:** After you set up a cron, click **Check again** after five minutes. A healthy site shows a last run under a minute ago.

Next: [Settings: Scheduler](/docs/hive-mail-settings-scheduler/).