---
title: "Integrations & Webhooks Overview"
description: HiveCRM connects to outside tools through form capture mapping, Google Workspace, and outbound webhooks.
url: "https://hiveplugins.com/docs/integrations-webhooks-overview/"
updated: "2026-09-27"
category: HiveCRM
---

# Integrations & Webhooks Overview

HiveCRM connects to outside tools through form capture mapping, Google Workspace, and outbound webhooks.

## How to Open Integrations & Webhooks

Go to **Hive CRM → Settings → Integrations & Webhooks**. The screen has three tabs: **Form Integrations**, **Google Workspace**, and **Webhooks & Automation**.

## Form Integrations

Capture leads automatically from a WordPress form plugin installed on your site. Map each form field to a CRM field (First Name, Last Name, Email, Phone/Mobile, Company/Organization, Notes, Estimated Budget, City, Address, Country), and set a default **Lead Source** and **Lead Level** applied to submissions. Toggle a form **Active** to start capturing its submissions as leads.

## Google Workspace

Connect a Google Cloud OAuth 2.0 client to enable:

- **Google Meet Video Meetings** — automatically generate 1-click Google Meet links when scheduling appointments or tasks.
- **Google Drive Document Sync** — sync file attachments with Google Drive.

You'll need a **Client ID**, **Client Secret**, and **API Key** from Google Cloud Console, with HiveCRM's callback URL added to your OAuth client's authorized redirect URIs.

## Webhooks & Automation

Send outbound HTTP requests to external systems whenever a CRM event happens — lead created/updated, deal created/updated, contact created/updated, project created, task created, invoice generated, activity logged, or a wildcard for all events. This is the same mechanism used by [Workflow Automation](workflow-automation-overview.md)'s Call Webhook action, but configured here as a standing subscription rather than a one-off workflow step.

For security, HiveCRM validates every outbound webhook URL to block requests to private, loopback, and reserved IP ranges — see [HiveCRM Troubleshooting](hivecrm-troubleshooting.md) if a webhook to an internal address is unexpectedly rejected.

## Related Documentation

- [Public REST API](public-rest-api.md)
- [MCP Server Integration](mcp-server-integration.md)
- [Workflow Action Types Reference](workflow-action-types-reference.md)