---
title: "Service & Package Settings"
description: This screen configures your service catalog, lifecycle statuses, notifications, and public checkout methods.
url: "https://hiveplugins.com/docs/service-package-settings/"
updated: "2026-09-27"
category: HiveCRM
---

# Service & Package Settings

This screen configures your service catalog, lifecycle statuses, notifications, and public checkout methods.

## How to Open These Settings

Go to **Hive CRM → Settings → Services & Packages**. The screen has five tabs: **General & Catalog**, **Package Statuses**, **Order Workflows**, **Service Requests**, and **Public Checkout**.

## General & Catalog

Configure catalog-wide numbering and currency settings, and set **Default Lifecycle Stage Assignments** — the status automatically assigned to new packages, orders, and service requests when none is specified. This tab also controls **Automated Customer & Team Notifications** for catalog events.

## Package Statuses

Manage the **Package Catalog Lifecycle Statuses** packages move through (for example Draft, Active, Retired). Add a status by entering a name and choosing a color, then click **Add Status**.

## Order Workflows

Manage the **Package Order Progression Stages** an order moves through (for example Pending, In Progress, Delivered). Managed the same way as package statuses.

## Service Requests

Manage the **Client Service Request Statuses** a request moves through (for example New, In Review, Resolved). Managed the same way as package statuses.

## Public Checkout

Choose which payment methods are available on the public package checkout:

- **PayPal Instant Checkout** — PayPal express balance or linked credit cards.
- **Stripe Credit Cards & Apple Pay** — Visa, MasterCard, Amex, Apple Pay, and Google Pay via embedded Stripe payment processing.
- **Bank / Wire Transfer** — manual offline payment with custom instructions and manual order activation.

Each method must also be configured and enabled under [Payment Gateways](payment-gateways.md).

## Related Documentation

- [Services & Packages Overview](services-packages-overview.md)
- [Managing Packages & Orders](managing-packages-orders.md)