Notifications Settings control which CRM events trigger an in-app alert, an email, or both.
How to Open Notifications Settings #
Go to Hive CRM → Settings → Notifications.
Notification Preference Matrix #
Every notification trigger — for example a new lead being added, a deal being assigned, an invoice being paid, or a task changing status — has two independent toggles:
- In-App — shows the alert in the notification bell drawer in the admin header.
- Email — sends a transactional email using the matching template (configurable under Email & SMTP Settings).
Use Turn on all notifications for this channel or Turn off all notifications for this channel to bulk-toggle an entire column instead of configuring each trigger individually.
Notification Bell Polling #
A separate setting controls the real-time background cadence at which HiveCRM checks for new leads, deals, tickets, and document activity to update the header bell counter.
