First EDD purchase, ready to switch on.
Welcome someone who buys from you for the first time with Easy Digital Downloads: a thank-you with how to get started, and three days later an offer of help.
Journey Newest first
First EDD purchase, step by step.
This is the draft flow this automation recipe creates for you. Review it, adjust it and switch it on.
- TriggerFirst purchaseA new EDD customer
- Send an emailThanks and setupDownload and activate
- Add a tagTag: EDD customerSegment by product
- WaitWait 3 daysLet them try it
- If / elseRefunded?Check the order
- NoSend an emailOffer of helpDocs and support link
- YesSend an emailAsk for feedbackA short, honest note
- Per-download and per-category filters
- Renewals and licences in Pro
- Customers and purchases built in
What the flow does
First purchase
The flow starts on a customer's first EDD purchase.
Thanks and getting started
A thank-you with the first steps.
Tag the customer
The contact is tagged as an EDD customer.
Three days later
An offer of help, with a link to support.
It builds the parts for you.
Install this automation recipe and HiveMail creates only what is missing, then gives you a draft flow to review. Nothing goes live until you switch it on.
- An EDD customer tag
- Two starter emails
- A draft flow
Questions about this automation
Try another one.
Switch this one on in minutes.
Get early access and use this automation with your own lists.
Be first to try HiveMail.
Leave your name and email and we will tell you the day it launches. Nothing else.
One email at launch. No spam, unsubscribe any time.