Hive Mail > Settings > Notifications chooses which events Hive Mail emails to you and whether you get a weekly summary. These emails go to you, never to contacts. They go through your sending method, so email must work first.
| Setting | What it does | Default |
|---|---|---|
| Send alerts to | One address per line, up to 10. Empty uses Send alerts to on the General tab, then the site's admin email. A line under the box shows "Alerts go to: (addresses)" | Empty |
| A campaign finished sending | Subject "Campaign sent: (name)" with the people reached | On |
| A campaign failed or was paused | Tells you why sending stopped | On |
| Spam complaints are rising | 3 or more spam reports within an hour; at most one alert an hour | On |
| Scheduled sending is running late | Raised when the scheduler has not run for 15 minutes while something has been due for over 5 minutes; at most one a day; links to Settings: Scheduler | On |
| Someone joins your audience | A digest after 2 minutes or 25 people, listing up to 20 | Off |
| Someone unsubscribes | Same digest style | Off |
| Send me a summary every week | Emails sent, opened and clicked, unsubscribes, new contacts and (with a shop) revenue for the last seven days | On |
| Send it on | Day of the week, in your site's timezone; shown only when the summary is on | Monday |
Alerts are grouped under Campaigns, Delivery and Audience. Find an alert… filters the list; Turn all on and Turn all off switch every alert. Send me a sample beside an alert (or Send me a sample summary) sends an example marked "[Sample]" to your own WordPress account address. Click Save changes ("Settings saved").
Alerts are sent at once, not through the queue, as service email (no footer, no tracking), so they work with a stuck queue but not with broken delivery; a failure is logged as "A notification email could not be sent." The weekly summary is sent by the daily job, which needs WordPress's cron (Scheduled sending and cron); changing the day never sends one at once. The Business logo from General heads these emails.
Tip: Leave "Spam complaints are rising" and "A campaign failed or was paused" on; they warn you when a send or your reputation is in trouble.
